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Service Center Manager
Valvoline Munster, IN
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$105k-138k (estimate)
Full Time | Consumer Services 8 Months Ago
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Valvoline is Hiring a Service Center Manager Near Munster, IN

Service Center Manager

Job Description

$50,000 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match

As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a

high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service

experience better than the service experience of all other providers. In addition to working on

cars and taking care of our guests, you will lead, train, and supervise hourly employees.

The perks and benefits we'll provide:

* Competitive pay and paid time off (PTO)

* Flexible work schedule: No late evenings or holidays

* Paid on-the-job training - No previous automotive experience is required

* Company-provided uniforms and tools

* Medical and prescription drug coverage

* 401(k) retirement savings plan with company match

* We promote from within - a commitment we are passionate about

* 50% discount on VIOC automotive services

Terms and conditions apply.

How you'll make a difference:

* Perform oil changes and additional car maintenance services

* Lead the the daily operation and oversight of the service center

* Deliver a positive first impression to each guest with a warm and friendly greeting

* Build trust and win repeat, loyal customers

* Be responsible for the financial performance, inventory, and labor management of the

the service center

* Mentor, lead, and train the team to optimize their development

* Maintain a clean, well-organized service center and facilitate a safe and secure working

environment

* Become familiar with Environmental, Health & Safety compliance and other policies

and procedures

What you'll need to succeed:

* Six months of supervisory experience required, preferably in a retail environment

* A friendly spirit and willingness to work as part of a customer-focused team, with

effective interpersonal and oral communication skills

* Knowledge of cash handling, facility, and safety control policies and practices

* Ability to occasionally lift up to 50 pounds

* Be able to stand for extended periods of time and climb stairs

* Comfortable working in a non-climate-controlled environment

* Have full mobility and can twist, stoop, and bend

* High school diploma or equivalent

* English fluency in reading, writing, and speaking

How you'll advance in your career:

At VIOC, your roadmap to career advancement is limitless! With an award-winning training

program, commitment to safety, and fair and honest values, we're here to help you reach

every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All

qualified applicants will receive consideration for employment without regard to race, color,

religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$105k-138k (estimate)

POST DATE

09/07/2023

EXPIRATION DATE

05/09/2024

WEBSITE

valvoline.com

HEADQUARTERS

LEXINGTON, KY

SIZE

7,500 - 15,000

FOUNDED

1866

TYPE

Public

CEO

SAMUEL J MITCHELL JR

REVENUE

$1B - $3B

INDUSTRY

Consumer Services

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About Valvoline

Valvoline manufactures and distributes lubricants for automotive, commercial, and industrial sectors.

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If you are interested in becoming a Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Center Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Center Manager job description and responsibilities

Assist with daily operations of the service center, including scheduling, processing of documents, and maintaining inventory of retail and company property

02/25/2022: Roanoke, VA

Creative thinking, to be able to come up with new ideas to improve customer service standards.

02/14/2022: Orlando, FL

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/30/2022: Albuquerque, NM

They can schedule different training sessions for the call center staff that’ll help them bridge the skill gaps affecting current workflows.

02/10/2022: Kansas City, MO

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/31/2022: San Antonio, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Center Manager jobs

Must monitors department issues and client complaints.

01/30/2022: Lincoln, NE

Provide excellent customer service and maintain open lines of communication with fellow Associates.

04/05/2022: Syracuse, NY

A customer service manager should be able to provide technical training to any call center representative.

04/17/2022: Daytona Beach, FL

Able to connect with customers faster and ensures a better call center experience.

03/08/2022: Augusta, GA

Excellent leadership, communication, sales, and customer service skills.

03/17/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Service Center Manager.

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